Terms of service



This website is operated by itens. Throughout the site, the terms "we", "us" and "our" refer to Items. Items provide this website, including all information, tools, and services available from this website to the Customer, the user, on condition that they accept all the terms, conditions, policies, and notices stated here.

When visiting our website and/or buying something on our website, the Customer is using our "Services".

Consequently, the Customer agrees to the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms and conditions and policies mentioned in this document and / or available via hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, suppliers, customers, tenants and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, the Customer agrees to the Terms of Service. If the Customer does not agree with all the terms and conditions of that agreement, then the Customer cannot access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store must also be subject to the Terms of Service. Customers can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or exchange any part of these Terms of Service when posting updates and/or changes on our website. It is your responsibility to check the changes made on this page periodically. Your continued use or access to the site after any changes are posted constitutes acceptance of such changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services.


By agreeing to the Terms of Service, the Customer confirms that he is of legal age in his state or province of residence and that he has given us his consent to allow any of his minor dependents to use this website.

The Customer must not use our products for any illegal or unauthorized purpose. The Customer may also not, in using this Service, violate any laws in its jurisdiction (including, but not limited to, copyright laws).

The Customer must not transmit any viruses or any code of a destructive nature.

Violating any of the Terms results in immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

The Customer understands that its content (not including credit card information), can be transferred without encryption and can: (a) be transmitted over several networks; and (b) change to adapt and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted when transferring between networks.

The Customer agrees not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the service is provided, without our express wrote permission.

The titles used in this agreement are included for convenience only and do not limit or affect the Terms.


We are not responsible for information made available on this website that is not accurate, complete, or current. The material on this website is provided for informational purposes only and should not be used as the sole basis for making decisions without consulting sources of primary information, more accurate, more complete, or more current. Any use of the material on this site is at your own risk.

This website may contain certain historical information. Historical information may not be current and is provided for your reference only. We reserve the right to modify the content of this website at any time, but we are under no obligation to update any information on our website. The Customer agrees that it is his responsibility to monitor changes to our website.


Prices for our products are subject to change without notice.

We are not responsible for the Client or any third party for any modification, price change, suspension, or discontinuation of the Service.


Certain products or services may be available exclusively online through the website. Such products or services may have limited quantities and are subject to return or exchange only, following our Return Policy.

We made every effort to make the colors and images of our products that appear in the store more precisely. We cannot guarantee that the display of any color on your computer monitor will be accurate.

We reserve the right but are not required, to limit sales of our products or Services to any person, geographic region, or jurisdiction. We can exercise this right as appropriate. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer made for any product or service on this site is void where prohibited by law.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by the Customer will meet your expectations.


We reserve the right to refuse any order that the Customer makes to us. We may, at our discretion, limit or cancel the number of products per person, per household, or order. Such restrictions may include orders placed on the same customer account, on the same credit card, and / or orders that use the same invoice and / or shipping address. If we make changes or cancel an order, we may notify you by email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by merchants, resellers, or distributors.

The Customer agrees to provide his complete account and purchase information for all purchases made in our store. The Customer agrees to promptly update his account and other information, including his email, credit card numbers, and expiration dates, so that we can complete his transactions and contact him when necessary.

For more details, please review our Return Policy.


We can give you access to third-party tools that we do not monitor and have no control over.

The Customer acknowledges and agrees that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and any endorsement. We are not responsible in any way for your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and the Customer will become familiar with and approve the terms of the tools that are provided by third party supplier (s).

We may also, in the future, offer new services and / or resources through the website (including the launch of new tools and resources). Such new features and / or services must also be subject to these Terms of Service.


Certain products, content, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy. We do not guarantee and have no obligation or responsibility for any third-party materials or websites, or any other third party materials, products, or services.

We are not responsible for any damages or losses related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please carefully review third-party policies and practices and make sure that the Customer understands them before making any transactions. Complaints, complaints, concerns, or questions regarding third-party products should be directed to the third party.


If at our request, the Customer sends certain specific items (for example, participation in a contest), or without our request, send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively called 'comments'), Customer agrees that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments that Customer forward for us. We are not responsible for: (1) keeping any comments confidential; (2) indemnify for any comments; or (3) respond to any comments.

We may, but are under no obligation, to monitor, edit or remove content that we determine in our sole discretion to be against the law, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable or that violates the intellectual property of others or these Service Terms.

The Client agrees that his comments will not violate any third party rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. The Client agrees that his comments will not contain defamatory, illegal, abusive, or obscene material. They will also not contain any computer viruses or other malware that could affect the operation of the Service or any related website. The Client may not use a false email address, pretend to be someone other than himself, or otherwise mislead us or third-parties as to the origin of any comments. The Client is solely responsible for any comments he makes and for their accuracy. We assume no responsibility or liability for any comments posted by the Customer or any third party.


The sending of your personal information through the store is governed by our Privacy Policy. See our Privacy Policy.


Occasionally, there may be information on our website or on the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping fees, shipping times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Service or any related website is inaccurate, at any time and without prior notice (even after the Customer has sent your order).

We do not undertake any obligation to update, alter, or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No specified update or update date on the Service or any related website should be used to indicate that all information on the Service or any related website has been modified or updated.


In addition to other prohibitions, as set out in the Terms of Service, Customer is prohibited from using the website or content for: (a) unlawful purposes; (b) asking other people to perform or participate in any unlawful acts; (c) violate any international, provincial, state or federal regulations, rules, laws or local regulations; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, damage, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) presenting false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used to affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) collect or track other people's personal information; (i) to send spam, phishing, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


The Customer agrees that its use or inability to use the service/product is at its own risk. The service and all products and services delivered through the service are, except as stated by us provided without warranty and subject to availability for your use, without any representation, warranties or conditions of any kind, express or implied, including all implied warranties or marketing conditions, quantity, suitability for a specific purpose, durability, title, and non-violation.

Under no circumstances will Items, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential loss, claim, claim, or damage of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability or otherwise in any way, arising out of your use of any of the services or any products purchased using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind as a result of using the service or any content (or product) you publish transmitted, or otherwise available through the service, even if alerted to such a possibility. As some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.


Customer agrees to indemnify, defend and exempt Items and our subsidiaries, affiliates, partners, employees, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or claim, including attorney fees, by any third party for breach of these Terms of Service or the documents they incorporate by reference or breach of any law or the rights of a third party.


If any provision of these Terms of Service is found to be illegal, void or ineffective, such provision shall, however, apply to the maximum extent permitted by applicable law, and the unenforceable portion will be considered separate from these Terms of Service. Such determination does not affect the validity and applicability of any other remaining provisions.


The obligations and responsibilities of the parties incurred before the termination date must continue after termination of this agreement for all purposes. These Terms of Service are effective unless terminated by Customer or Items. The Customer can terminate these Terms of Service at any time by notifying us that he no longer wishes to use our services, or when the Customer stops using our website. If in our sole discretion, the Customer does not comply with any term or provision of these Terms of Service, Items may also terminate this agreement at any time without notice and the Customer will be responsible for all amounts due until the date of termination.


If we do not exercise or enforce any right or provision in these Terms of Service, this will not constitute a waiver of such right or provision. These Terms of Service and any operational policies or standards posted by us on this website or concerning the Service constitute the entire agreement between us. These terms govern your use of the Service, replacing any prior or contemporary agreements, communications, and proposals, whether verbal or written, between You and us (including, but not limited to, any previous versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service should not be construed against the party who drafted them.


These Terms of Service and any separate agreements in which we provide you with the Services must be governed and interpreted following the laws of the Federative Republic of Brazil, regardless of the conflicts of those laws with laws of other states or countries, with the jurisdiction of the venue domicile of the User, in Brazil, to resolve any doubts arising from this instrument.


Customers may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, modify, or replace any part of these Terms of Service when posting updates and changes to our website. It is your responsibility to check our website periodically. Your continued use of or access to our website or the Service after posting any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at inbox@itenscollections.com.