Privacy policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When the Customer purchases something from our store, as part of the purchase and sale process, we collect the personal information that the Customer provides us, such as his name, address, and e-mail address.
When the Client browses our store, we also automatically receive the internet protocol from his computer (IP address) in order to obtain information that helps us to know more about his browser and operating system.
Email Marketing (when applicable): With your permission, we can send you emails about our store, new products, and other updates.
SECTION 2 - CONSENT
How do Customers get my consent?
When the customer provides us with their personal information to complete a transaction, verify their credit card, place an order, arrange a delivery or return a purchase, the Customer is agreeing to our collection and use of personal information only for those specific purposes.
If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent, or give you the opportunity to say no.
How can I withdraw my consent?
Should the Client change his mind after providing his data, the Client can withdraw his consent at any time and thus prevent us from contacting him to obtain or disclose information. Please contact us at inbox@itenscollections.com or by mail: itens located at Alameda Gabriel Monteiro da Silva, 1111 - Jardim América, São Paulo - SP, 01441-000.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you breach our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services.
Your data is stored through the Shopify data store, databases, and the general Shopify app. They store data on a secure server protected by a firewall.
Payment:
If the Customer chooses a direct payment gateway to complete their purchase, Shopify stores their credit card details. They are encrypted using the Card Payment Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for the period necessary to complete your purchase transaction. After completing the purchase, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards defined by the PCI-DSS, which are managed by the PCI Security Standards Council. It is a joint effort by brands such as Visa, MasterCard, American Express, and Discover.
The PCI-DSS requirements help ensure the secure use of credit card information by our store and its service providers.
For more details, read the Shopify Terms of Service or Privacy Policy.
SECTION 5 - THIRD-PARTY SERVICES
In general, our third-party suppliers will collect, use, and disclose your information only to the extent necessary to enable them to perform the services that they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them about purchase-related transactions.
For these suppliers, we recommend that the Customer read their privacy policies so that the Customer can understand how their personal information will be used by these suppliers.
Specifically, remember that certain suppliers may be located or have facilities located in jurisdictions other than yours or ours. Therefore, if the Customer wants to proceed with a transaction involving a third-party service provider, its information may be subject to the legislation of the jurisdiction (s) where the service provider or its facilities are located.
For example, if the Customer is in Brazil and his transaction is processed by a payment gateway in the United States, his personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriotic Act.
Once the Customer leaves our store's website or is redirected to a third-party application or website, the Customer will no longer be governed by this Privacy Policy or our website's Terms of Service.
Links
When the Client clicks on links in our store, they can direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 6 - SECURITY
To protect your personal information, we take precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed.
If You provide us with your credit card information, it will be encrypted using a "secure socket layer" (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional measures accepted by industry standards.
COOKIES
Here is a list of the cookies we use. We list them so that the Customer can choose whether the Customer wants to opt for cookies.
_session_id, unique token, per session, Allows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit, no data retained, persistent for 30 minutes from the last visit, used by the website provider's internal statistics tracker to record the number of visits
_shopify_uniq, no data retained, expires at midnight (relative to the visitor) the next day, counts the number of visits to a store by a single customer.
Cart, single token, persistent for 2 weeks, Stores information about the items in your cart.
_secure_session_id, single token, per session
storefront_digest, unique, undefined token, If the store has a password, it is used to determine whether the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this website, the Client confirms that he is of legal age in his state or province of residence and that he has given us his consent to allow any of his underage dependents to use this website.
SECTION 8 - CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. So please read it often. The changes and clarifications take effect immediately after being published on the website. If we make changes to the privacy policy, we will notify you of the update. Thus, the Client will know what information we collect, how we use it, and under what circumstances, if applicable, we will use and/or disclose it.
If our store merges with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, change or delete any personal information we have about you, file a complaint, or simply ask our Privacy Officer for more contact information via the inbox @itenscollections.com or by post: itens located at Alameda Gabriel Monteiro da Silva, 1111 - Jardim America, São Paulo - SP, 01441-000.